Development of an On-Demand Employee Payment and Management Platform for Hospitality Sector

The client faces challenges in improving service quality and employee satisfaction by providing flexible wage access and better management tools. There is a need to enable restaurant staff to manage their finances proactively, access earned wages before scheduled paydays, and have real-time visibility into their income, all while streamlining administrative operations and ensuring compliance with security standards.

A large hospitality management solutions provider seeking to enhance employee engagement and streamline payroll processes through flexible, on-demand payment solutions.

• Develop a mobile application for Android and iOS that allows employees to access earned wages and tips on demand.
• Implement a branded card solution to facilitate secure and cost-effective fund withdrawals directly from bank accounts.
• Create a calendar feature displaying employee shifts with real-time income forecasting based on shift data.
• Design an intuitive backoffice platform for administrators to manage users, payments, and payroll operations efficiently.
• Ensure compliance with relevant security standards such as PCI DSS through secure coding practices.

• Earned Wage Access functionality enabling real-time wage calculation and withdrawal processing.
• Integration of a branded payment card for hassle-free, cost-effective cash withdrawals.
• Shift calendar view displaying scheduled work hours for each employee.
• Real-time income forecasting based on employee shift data.
• Admin backend platform for user and payment management, with security and compliance features.

• Banking APIs for secure fund transfers and card management
• Payment gateway for processing transactions
• Employee scheduling systems for shift data
• Secure payment card services for branded card issuance

• System must support scalability to handle over 10,000 active users initially, with room for growth.
• Ensure high security and data privacy standards compliant with PCI DSS and OWASP best practices.
• Application latency should be minimal to support real-time income and shift updates.
• High availability and reliability to minimize downtime for users.

The implementation of this on-demand payment and management platform is anticipated to increase employee satisfaction and retention, expand the client’s service offerings, and streamline administrative operations. Specifically, it aims to onboard over 10,000 restaurant employees initially, improve service quality through better workforce engagement, and realize operational efficiencies leading to a significant competitive advantage in the hospitality management sector.