Development of an Internal Analytics Dashboard for Improved Business Insights

The client experienced difficulty accessing consolidated operational data across multiple business units, leading to delayed decision-making and limited insight into key performance metrics, thereby impacting overall agility and competitiveness.

A mid-sized consulting firm providing enterprise solutions to various clients seeking enhanced operational efficiency.

• Develop an internal analytics dashboard to provide real-time insights into business operations.
• Enable customizable reporting and data visualization for different departments.
• Reduce data retrieval and reporting time by at least 40%.
• Support scalability to accommodate growing data volume and user base.

• Real-time data aggregation from diverse internal systems
• Interactive dashboards with customizable widgets
• Automated report generation with scheduling capabilities
• Secure login with role-based access controls
• Audit trail and data versioning for compliance

• Enterprise Resource Planning (ERP) system
• Customer Relationship Management (CRM) platform
• Internal databases and data sources

• System should support up to 10,000 concurrent users
• Dashboard refresh rate under 2 seconds for critical metrics
• Compliance with industry security standards (e.g., ISO/IEC 27001)
• High availability with 99.9% uptime

The implementation of the analytics dashboard is expected to enable faster data-driven decision-making, reducing report production time by 40%, and providing comprehensive operational insights that support strategic initiatives, resulting in increased efficiency and competitive advantage.