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Development of a Custom Internal Analytics Dashboard for Enhanced Data-Driven Decision Making
  1. case
  2. Development of a Custom Internal Analytics Dashboard for Enhanced Data-Driven Decision Making

Development of a Custom Internal Analytics Dashboard for Enhanced Data-Driven Decision Making

elinext.com
Business services

Identifying Pain Points in Data Accessibility and Insights for Business Efficiency

The client faces significant challenges in accessing centralized, real-time analytics across multiple business units. This limits operational transparency and hampers informed decision-making, leading to slower response times and suboptimal resource allocation.

About the Client

A mid-sized consulting firm specializing in process optimization and operational efficiency, seeking to improve data visibility across departments to support strategic decisions.

Goals for Implementing an Integrated Analytics Solution to Drive Business Performance

  • Create a secure, scalable internal analytics dashboard that consolidates data from diverse sources.
  • Enable real-time data visualization and reporting to facilitate prompt business insights.
  • Improve decision-making efficiency by reducing data retrieval and analysis time by at least 50%.
  • Increase user engagement with analytics tools, aiming for a 30% adoption rate within six months of deployment.
  • Enhance data security and compliance with industry standards.

Core Functionalities Required for the Analytics Dashboard System

  • Data aggregation and integration module connecting to various internal and external data sources.
  • User authentication and role-based access control ensuring data security.
  • Customizable dashboard interface with drag-and-drop components.
  • Real-time data refresh capabilities for up-to-the-minute analytics.
  • Advanced data visualization tools, including charts, heatmaps, and trend lines.
  • Automated report generation and export options for stakeholders.
  • Alerts and notification system for key performance metric thresholds.
  • Audit trails for data access and modifications.

Technological Frameworks and Platforms for the Analytics Dashboard

Modern web frameworks (e.g., React, Angular) for frontend development
Cloud-based data storage solutions for scalability and availability
RESTful APIs for data integration and external system communication
Secure authentication protocols (e.g., OAuth 2.0)
Microservices architecture to ensure modularity and scalability

Necessary External System Integrations for Data Consolidation

  • ERP systems for financial and operational data
  • CRM platforms to incorporate customer analytics
  • Business intelligence tools for advanced analytics
  • Internal databases and data warehouses
  • Notification and alert systems (e.g., email, messaging platforms)

Critical Non-Functional System Requirements for Performance & Security

  • System scalability to support increasing data volume and user base, aiming for 99.9% uptime.
  • Data refresh latency under 1 minute for real-time insights.
  • Robust security measures, including data encryption at rest and in transit.
  • Compliance with industry standards such as GDPR or relevant data privacy regulations.
  • Intuitive user interface accessible on various devices and browsers.

Anticipated Business Benefits of the Analytics Dashboard Implementation

The project is expected to significantly enhance operational transparency and decision-making speed, resulting in an estimated reduction in data analysis time by 50%, improved stakeholder engagement with analytics tools, and stronger data security and compliance posture, ultimately driving better resource allocation and operational efficiency.

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