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Development of an Internal Analytics Dashboard for Enhanced User Interaction and Data Privacy Compliance
  1. case
  2. Development of an Internal Analytics Dashboard for Enhanced User Interaction and Data Privacy Compliance

Development of an Internal Analytics Dashboard for Enhanced User Interaction and Data Privacy Compliance

themomentum.ai
Media
Advertising & marketing
Consumer products & services

Business Challenges in Website Data Management and User Experience Optimization

The client faces challenges in managing diverse cookies and tracking mechanisms across their web platform, impacting user experience and privacy compliance. There is a need for a consolidated solution to monitor, categorize, and control data collection and analytics, while ensuring seamless user navigation and personalized content delivery.

About the Client

A mid-sized digital media company with a focus on content delivery and user engagement, aiming to optimize website performance and comply with data privacy standards.

Key Goals for Improving Website Data Management and User Engagement

  • Design and implement an internal analytics dashboard to monitor and manage cookie data, user sessions, and interaction metrics.
  • Enhance user experience by maintaining session continuity and personalized content via session tracking features.
  • Ensure compliance with privacy regulations through transparent cookie consent management and control mechanisms.
  • Improve data collection accuracy for analytics purposes, targeting increased user insights and reduced bounce rates.
  • Achieve scalable and secure integration of analytics and privacy controls to support ongoing growth.

Core Functionalities for the Analytics and Privacy Management System

  • Cookie management interface that categorizes cookies into necessary, functional, analytical, and advertising groups, allowing user consent control and transparency.
  • Session tracking module to maintain session consistency and enhance personalization across browsing sessions.
  • Real-time data collection and visualization dashboard displaying visitor metrics, user interactions, bounce rates, traffic sources, and engagement levels.
  • Integration with major ad networks and social media platforms to optimize targeted advertising and user engagement.
  • Compliance module to ensure adherence to privacy policies and facilitate GDPR/CCPA regulations through user consent management.
  • Secure user authentication and role-based access controls to protect sensitive analytics data.
  • Automated alert system for unusual activity or privacy breaches.

Recommended Technologies and Architectural Approaches

Web-based dashboard built with React or Angular
Data storage using scalable SQL or NoSQL databases
Backend development with Node.js or Python
Cookie management using secure HTTP-only cookies
Real-time data processing with WebSocket or similar technologies
Cloud deployment on scalable platforms such as AWS or Azure

External Systems and Data Sources for Seamless Integration

  • Third-party analytics platforms for traffic and behavior data
  • Social media APIs for content sharing and engagement tracking
  • Advertising platforms for targeted ad delivery
  • Privacy regulation compliance tools and services
  • User authentication services for secure access

Critical Non-functional Quality Attributes

  • System should support at least 10,000 concurrent users with minimal latency
  • Data latency for reporting should not exceed 1 minute
  • Compliance with industry-standard security protocols (e.g., SSL/TLS, data encryption)
  • System should be scalable to accommodate future traffic growth
  • High availability with 99.9% uptime SLA
  • Regular data backups and disaster recovery plans

Projected Business Benefits and Performance Metrics

The implementation of the internal analytics dashboard is expected to significantly improve data accuracy and user insight generation, leading to a 20% increase in user engagement metrics and a 15% reduction in bounce rates. Enhanced privacy controls will ensure compliance with regional regulations, minimizing legal risks. Additionally, optimized ad targeting and session management will contribute to increased revenue streams and better resource allocation.

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