The client faces difficulties in accurately tracking user activity across diverse devices, ensuring data precision, maintaining user engagement in health improvement, and aligning fitness data with insurance reward systems. These challenges hinder efforts to promote healthier behaviors and optimize insurance risk management.
A mid-to-large size insurance provider seeking to integrate health tracking with their policy benefits, aiming to promote healthier lifestyles among customers and reduce long-term healthcare costs.
The platform is expected to significantly increase user engagement in physical activity, improve data accuracy, and foster trust in the health-insurance connection. This should lead to a healthier customer base, potentially lower claim rates, and enhanced customer loyalty. Based on prior similar initiatives, measurable outcomes include increased activity participation, improved trust via transparent reward systems, and a move toward preventative healthcare as part of insurance strategies.