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Development of a Health-Engagement and Insurance Reward Platform
  1. case
  2. Development of a Health-Engagement and Insurance Reward Platform

Development of a Health-Engagement and Insurance Reward Platform

themomentum.ai
Insurance
Medical
Health & Wellness

Challenges in Connecting Physical Activity to Insurance Benefits

The client faces difficulties in accurately tracking user activity across diverse devices, ensuring data precision, maintaining user engagement in health improvement, and aligning fitness data with insurance reward systems. These challenges hinder efforts to promote healthier behaviors and optimize insurance risk management.

About the Client

A mid-to-large size insurance provider seeking to integrate health tracking with their policy benefits, aiming to promote healthier lifestyles among customers and reduce long-term healthcare costs.

Goals for Implementing a Health-Integrated Rewards System

  • Develop a robust, user-friendly mobile application compatible with both Android and iOS platforms.
  • Ensure seamless integration with leading health data platforms such as Google Fit and HealthKit for precise activity tracking.
  • Implement accurate and reliable activity recognition and reward calculation mechanisms.
  • Create a engagement-driven platform that benefits both the insurance provider and policyholders through daily motivation and incentives.
  • Incorporate gamification elements like challenges, badges, and progress tracking to encourage sustained healthy behaviors.
  • Achieve high user participation and trust through transparent data handling and accurate reflection of activities.

Core Functionalities for the Health and Rewards Platform

  • Cross-platform mobile app for iOS and Android devices.
  • Integration modules with Google Fit and HealthKit for activity data collection.
  • Accurate activity tracking systems covering walking, cycling, running, and other movements.
  • Reward engine that calculates incentives based on verified activity metrics.
  • User interface featuring challenges, badges, progress bars, and other gamification tools.
  • Secure authentication and data encryption to protect sensitive user health information.
  • Dashboard for users and insurers displaying activity metrics, rewards, and health progress.

Preferred Technologies and Architectural Approaches

Mobile development for Android and iOS using native or cross-platform frameworks.
Backend development with scalable frameworks such as Ruby on Rails or equivalent.
Utilization of Google Fit and HealthKit APIs for comprehensive activity data integration.
Implementation of secure authentication protocols and data encryption standards.

Essential External System Integrations

  • Google Fit API for Android activity tracking.
  • Apple HealthKit API for iOS activity tracking.
  • Secure APIs for integration with insurance policy management systems.
  • Third-party analytics tools for monitoring engagement and app performance.

Key Non-Functional System Requirements

  • High scalability to support a large user base with real-time data processing.
  • Reliable data accuracy and synchronization across multiple devices and platforms.
  • Strong security measures with data encryption, privacy controls, and compliance with relevant regulations.
  • High performance ensuring minimal latency in activity tracking and reward computation.
  • Ability to handle future feature expansion such as AI-driven personalized recommendations.

Projected Business Benefits and Impact

The platform is expected to significantly increase user engagement in physical activity, improve data accuracy, and foster trust in the health-insurance connection. This should lead to a healthier customer base, potentially lower claim rates, and enhanced customer loyalty. Based on prior similar initiatives, measurable outcomes include increased activity participation, improved trust via transparent reward systems, and a move toward preventative healthcare as part of insurance strategies.

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