Development of an Internal Analytics Dashboard for Enhanced Data Visibility and User Engagement

The client faced difficulties in providing quick and secure access to internal data portals for employees and partners, resulting in inefficient data retrieval and limited engagement with analytics tools. Additionally, the existing system lacked an integrated communication interface, hampering timely notifications and user support.

A mid-sized international software development company with extensive experience delivering tailored digital solutions worldwide, focusing on improving internal data management and client-facing interfaces.

• Create a comprehensive internal analytics dashboard that offers real-time data insights for different business units.
• Implement a secure authentication and authorization system to control user access levels.
• Develop a self-service interface facilitating data exploration, reporting, and visualization.
• Integrate a messaging and notification module to ensure timely internal communications.
• Enhance system scalability to accommodate increasing data volume and user numbers, aiming for at least 100% growth within the first year.

• Interactive dashboards offering customizable data views with drill-down capabilities.
• Role-based access controls ensuring secure and appropriate data visibility.
• Data integration layer connecting various internal and external data sources for unified reporting.
• Automated reporting and alerting system to notify users of important metrics and anomalies.
• Built-in messaging system supporting real-time notifications, alerts, and internal discussion threads.
• User management module with onboarding, permissions, and activity tracking functionalities.

• Internal data warehouses and ERP systems for consolidated data access
• External APIs for real-time data feeds
• Email and messaging services for notification delivery
• Single Sign-On (SSO) systems for user authentication

• System scalability to handle up to 10,000 concurrent users without performance degradation
• Response times under 2 seconds for data queries and dashboard loads
• Data security measures compliant with industry standards (e.g., ISO 27001)
• High system availability with 99.9% uptime
• Data privacy controls aligned with GDPR and other relevant regulations

The new internal analytics and communication platform is expected to significantly improve data accessibility and decision-making efficiency, leading to a 25% increase in operational productivity within the first year. Additionally, the integrated messaging system will enhance internal communication, reducing response times and increasing user engagement, thereby fostering a more data-driven organizational culture.