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Development of an Internal Analytics Dashboard for Enhanced Data Visibility
  1. case
  2. Development of an Internal Analytics Dashboard for Enhanced Data Visibility

Development of an Internal Analytics Dashboard for Enhanced Data Visibility

innowise.com
Business services

Identifying Challenges in Data Management and Client Engagement

The client faced difficulties in consolidating marketing and client data due to a lack of integrated digital tools, leading to inefficient communication and data processing. They needed a solution to streamline data collection, enhance marketing personalization, and improve data-driven decision-making processes.

About the Client

A mid-sized international enterprise specializing in software development, serving clients worldwide with a large team of IT professionals.

Goals for Implementing a Data-Driven Marketing and Analytics Platform

  • Implement a system enabling secure collection and management of client contact information and consent for marketing communications.
  • Develop a robust internal analytics dashboard to provide comprehensive insights into marketing campaigns and client engagement metrics.
  • Enhance personalized marketing capabilities through targeted data processing and segmentation.
  • Improve client onboarding workflows with automated notifications and confirmations.
  • Ensure compliance with data processing regulations across international markets.

Core Functional Capabilities of the Analytics and Marketing Management System

  • Secure contact form with data consent collection and validation.
  • Automated confirmation and notification system for successful data submissions.
  • A customizable dashboard displaying key marketing and client engagement KPIs.
  • Integration with email systems for personalized marketing material distribution.
  • Tools for segmenting client lists based on engagement and preferences.
  • Compliance modules ensuring adherence to data privacy regulations.

Technological Foundations and Architectural Preferences

Web development frameworks supporting responsive UI
Secure database systems for personal data management
APIs for integration with email and CRM systems
Analytics visualization libraries

Essential External System Integrations

  • Email marketing platforms
  • CRM systems for client data synchronization
  • Data privacy compliance tools

Non-Functional System Performance and Security Criteria

  • Data security compliant with international standards (e.g., GDPR, CCPA)
  • System uptime of at least 99.9%
  • Scalability to support increasing client contact volumes
  • Responsive design for cross-device accessibility

Projected Business Benefits and Impact Metrics

The implementation of this platform is expected to streamline client data collection processes, improve marketing personalization, and enhance data insights, resulting in increased client engagement rates by up to 25%, improved campaign ROI, and compliance readiness across multiple jurisdictions.

More from this Company

Development of a Scalable User Engagement and Data Collection Platform
Development of an Internal Analytics Dashboard for Enhanced Data Monitoring
Development of a Secure Internal Analytics Dashboard to Enhance Data-Driven Decision Making
Development of an Internal Analytics Dashboard for Enhanced Data Insights
Development of an Internal Analytics Dashboard for Enhanced Data Management