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Development of an Internal Analytics Dashboard for Enhanced Business Insights
  1. case
  2. Development of an Internal Analytics Dashboard for Enhanced Business Insights

Development of an Internal Analytics Dashboard for Enhanced Business Insights

elinext.com
Information technology

Client Data Visibility Challenges in Tech Company

The client faces difficulties in consolidating and visualizing their operational data, which hampers timely decision-making and strategic planning. Existing manual processes are inefficient and prone to errors, leading to delays in identifying critical insights.

About the Client

A mid-sized technology firm specializing in digital solutions and data analytics, aiming to streamline internal data analysis processes.

Goals for Enhanced Data Analysis and Business Insights

  • Develop a centralized internal analytics dashboard to provide real-time visibility into key business metrics.
  • Automate data aggregation from multiple internal sources to improve accuracy and reduce manual effort.
  • Enable customizable reporting and visualizations for different departments to support data-driven decision-making.
  • Achieve a system response time of under 2 seconds for dashboard queries to ensure usability.

Core System Functionalities for Data Visualization and Analytics

  • Data integration engine capable of consolidating data from various internal repositories and systems.
  • User authentication and role-based access control to ensure secure data access.
  • Interactive dashboards with real-time data refresh, drill-down capabilities, and customizable visualizations.
  • Automated alerts and notifications based on key metric thresholds.
  • Export options for reports in multiple formats (PDF, Excel, CSV).
  • Audit logging and data traceability features for compliance and troubleshooting.

Technologies and Architecture Preferences for Data Analytics Dashboard

Web-based application built on modern JavaScript frameworks (e.g., React, Angular).
Backend data processing using scalable cloud services (e.g., AWS, Azure) handling data aggregation.
Real-time data updates via WebSocket or similar protocols.
Secure cloud database solutions (e.g., SQL, NoSQL) optimized for analytics.

External Systems and Data source Integrations

  • Internal data warehouses and databases (e.g., SQL/NoSQL systems).
  • Existing internal reporting tools or APIs for data extraction.
  • User authentication services (e.g., LDAP, OAuth).

Performance, Security, and Scalability Standards

  • System should support concurrent access for at least 200 users without performance degradation.
  • Dashboard query response time must be under 2 seconds under typical load conditions.
  • Data encryption both at rest and in transit to ensure compliance with security policies.
  • High availability architecture with a target uptime of 99.9%.
  • Scalable infrastructure to accommodate future data growth and user expansion.

Projected Business Benefits from Internal Analytics Platform

The deployment of the analytics dashboard is expected to cut data processing and report generation time by 50%, significantly improve decision-making agility, and reduce manual reporting efforts by 70%. This will enable the organization to respond more quickly to market changes and internal performance metrics, ultimately supporting strategic growth and operational efficiency.

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