Development of an Internal Analytics Dashboard for Data-Driven Decision Making

Business services

Client Data Visibility and Decision Support Challenges

The client faces difficulties in aggregating and visualizing key operational data, leading to limited visibility into performance metrics and delayed decision-making processes.

About the Client

A mid-sized consulting firm aiming to enhance data visibility and operational insights for strategic decision-making.

Goals for Enhanced Data Analytics and Operational Insights

Implement a centralized internal analytics dashboard that consolidates data from multiple sources.
Enable real-time visualizations of key performance indicators (KPIs) across business units.
Improve decision-making efficiency through intuitive data access and reporting tools.
Achieve at least a 30% reduction in report generation time within the first quarter post-deployment.

Core Functional Capabilities for Data Visualization and Reporting

Secure user authentication and role-based access control
Integration with multiple data sources including CRM, ERP, and internal databases
Customizable dashboard widgets displaying KPIs, charts, and data tables
Automated report generation with scheduling and export options
Real-time data refresh and alerting capabilities
User-friendly interface optimized for desktop and mobile devices

Preferred Technology Stack and Architectural Approaches

Modern web frameworks (e.g., React, Angular)

Data visualization libraries (e.g., D3.js, Chart.js)

Backend services using cloud-native architectures (e.g., microservices, RESTful APIs)

Secure cloud storage and data processing platforms

External System Integration Requirements

CRM systems for customer data
ERP systems for operational data
Internal databases for historical data
Notification and alerting services

Critical Non-Functional System Attributes

System scalability to support increasing data volume and user base
High performance with dashboard load times under 3 seconds
Robust security measures including encryption and access controls
99.9% system uptime and reliability
Compliance with relevant data privacy standards

Expected Business Impact and Benefits

The new analytics dashboard is projected to significantly enhance operational visibility, reduce report generation time by over 30%, and facilitate faster strategic decisions, ultimately driving increased efficiency and informed business growth.