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Development of an Internal Analytics Dashboard for Business Performance Optimization
  1. case
  2. Development of an Internal Analytics Dashboard for Business Performance Optimization

Development of an Internal Analytics Dashboard for Business Performance Optimization

symfa.com
Business services

Identifying Data Silos and Inefficient Business Analytics

The client faces challenges in consolidating multiple data sources, resulting in delays and inaccuracies in reporting. Manual data aggregation processes hinder timely decision-making, impacting operational efficiency and strategic planning.

About the Client

A mid-sized consulting firm aiming to enhance decision-making efficiency through consolidated analytics

Goals for Improving Business Data Insights

  • Implement a centralized, user-friendly internal analytics dashboard to streamline data access and reporting processes.
  • Improve reporting accuracy and reduce manual data handling time by at least 50%.
  • Enable real-time data visualization and insights for faster business decision-making.
  • Enhance data security and user access controls to protect sensitive business information.

Core Functionalities for the Analytics Dashboard System

  • Data aggregation engine capable of integrating data from diverse internal and external sources.
  • Interactive dashboards with customizable widgets and visualizations.
  • Automated reporting scheduling and distribution system.
  • User authentication, role-based access control, and data security measures.
  • Export functionalities for reports in various formats (PDF, Excel).
  • System administrative tools for data management and user management.

Technology Stack and Architecture Preferences

Web-based dashboard interface using modern JavaScript frameworks (e.g., React, Angular).
Backend data processing with scalable server technologies (e.g., Node.js, Python).
Data storage solutions such as relational or NoSQL databases optimized for analytics.
Cloud deployment options for scalability and remote accessibility.

External Systems and Data Sources Integration Needs

  • ERP systems for financial and operational data.
  • CRM systems for customer and sales data.
  • Internal data warehouses or data lakes.
  • Authentication services (OAuth, LDAP) for secure access.

Key Non-Functional System Performance Criteria

  • System scalability to support up to 200 concurrent users.
  • Data refresh rate of at least every 15 minutes for real-time insights.
  • Security measures complying with industry standards (e.g., ISO, GDPR).
  • High availability with 99.9% uptime and disaster recovery protocols.
  • Responsive interface accessible on desktops, tablets, and smartphones.

Projected Business Benefits from the Dashboard Implementation

The new analytics dashboard system is expected to reduce reporting and data collection time by over 50%, improve data accuracy, and enable real-time operational insights. This will facilitate faster decision-making, resulting in increased operational efficiency and a competitive advantage in the market.

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