Development of an Internal Analytics Dashboard for Business Performance Optimization

The client faces difficulties in consolidating diverse data sources, generating real-time insights, and providing accessible dashboards for decision-makers, leading to inefficiencies and delayed strategic responses.

A mid-sized consulting firm specializing in data-driven business solutions aiming to enhance internal reporting and operational efficiency.

• Automate data collection and synthesis from multiple internal systems to enable real-time reporting.
• Develop an internal analytics dashboard that provides customizable views, KPI tracking, and drill-down capabilities.
• Improve decision-making speed and accuracy by providing timely, comprehensive data insights.
• Enhance data security and user access controls to safeguard sensitive information.

• Data aggregation from multiple internal sources such as CRM, ERP, and financial systems.
• Customizable dashboards with visual analytics and interactive charts.
• Real-time data refresh and automatic report generation.
• Role-based access control and data security measures.
• Export options for reports and data sharing.
• Responsive interface optimized for various devices and user roles.

• CRM systems for customer data.
• ERP and financial management systems.
• Internal reporting databases.
• Authentication services for user management.

• System must support concurrent access by at least 100 users.
• Dashboard data refresh should occur within 5 minutes of data update.
• System should operate with 99.9% uptime ensuring high availability.
• Encryption of sensitive data both at rest and in transit.
• Compliance with relevant data security and privacy standards.

The implementation of the analytics dashboard is expected to reduce report generation time from several hours to minutes, improve decision-making agility, and support strategic initiatives through real-time data insights, ultimately increasing operational efficiency and data-driven management.