Development of an Internal Analytics Dashboard for Business Optimization

The client struggles with manual, inefficient data collection and reporting processes, leading to delayed insights and suboptimal decision-making. Their existing systems lack a centralized analytics platform, causing data silos and difficulty in accessing real-time metrics.

A mid-sized consulting firm specializing in operational efficiency and data-driven decision making seeking to enhance internal reporting capabilities.

• Implement a centralized internal analytics dashboard to aggregate data from various internal sources.
• Automate data collection and reporting processes to reduce manual effort and reporting latency.
• Provide real-time visualization of key performance indicators (KPIs) to support rapid decision-making.
• Improve data accuracy and consistency across reports.
• Achieve a measurable increase in operational efficiency and faster strategic insights.

• Data aggregation module interfacing with multiple internal data sources (e.g., CRM, ERP, internal databases).
• Real-time KPI dashboards with interactive charts and filters.
• Automated report generation and scheduled data refreshes.
• Secure login with role-based access control.
• Alerts and notifications for specific metric thresholds.
• Search and filter capabilities to drill down into detailed data.

• CRM systems for sales and customer data
• ERP platforms for operational data
• Internal databases for historical data
• Notification systems (e.g., email, Slack)

• System should support at least 500 concurrent users.
• Dashboard refresh time less than 2 seconds for key metrics.
• Data encryption in transit and at rest.
• Compliance with internal security policies and standards.
• Availability of 99.9% uptime.

The implementation of a centralized analytics dashboard is expected to reduce report generation time by over 50%, enhance decision-making speed through real-time data visibility, and increase operational efficiency by streamlining data workflows, ultimately supporting faster strategic initiatives and improved business performance.