Development of an Interactive eLearning Platform with Mobile Optimization and Performance Enhancements for Complex Management Systems

The client manages a comprehensive platform used for compliance, reporting, and program management across multiple modules. Users find the platform overly complex with 89 modules, impeding ease of understanding and effective usage. Additionally, the existing training methods are insufficient, especially during disruptions like the COVID-19 pandemic, leading to decreased user engagement. The mobile version, built on outdated technology, suffers from poor performance and user experience on modern smartphones. Performance issues are compounded by inefficient server request handling and outdated caching mechanisms, resulting in errors and operational delays.

A large non-profit organization providing management software solutions for educational or social programs, requiring training, performance optimization, and multi-device accessibility.

• Implement an interactive eLearning system supporting multimedia content, including video tutorials, assessments, and progress tracking, to improve user training and engagement.
• Integrate a reliable video hosting and streaming solution that reduces server request frequency, achieving a minimum 20x reduction in response times.
• Migrate and optimize the mobile version of the platform using modern frontend frameworks and design principles to ensure seamless performance and user experience across all devices.
• Reduce server request load and improve response times through request throttling and caching optimization.
• Deliver new functionality incrementally within 2-3 week cycles following Agile best practices, ensuring continuous improvement and stakeholder feedback incorporation.

• Video player supporting upload, categorization, and description of training videos with user progress tracking.
• Content management interface for admin users to upload materials, assign tags, titles, and learning levels, and organize videos into series by topics.
• User interface enabling trainees to access content, create 'Watch Later' and 'Favorites' lists, and monitor their progress.
• Integration with external video hosting service optimized to throttle server requests to 5 seconds per request, significantly reducing response latency.
• Migration of key modules from legacy desktop technology (e.g., Windows Forms) to a modern web framework (e.g., Angular) employing mobile-first design.

• Video hosting and streaming platforms with request throttling capabilities
• Content management systems for uploading and organizing training content
• User authentication and progress tracking systems

• System response time optimized to reduce request frequency by at least 20x
• Seamless user experience across multiple devices and operating systems
• High scalability to accommodate future module additions and increased user load
• Robust security protocols for content access and user data protection

The implementation of a multimedia-based eLearning platform combined with mobile performance enhancements is expected to increase user engagement during training sessions, maintain uninterrupted accessibility during disruptions such as pandemics, and reduce response times by at least 20x. These improvements will facilitate better compliance and program management, support capacity growth, and minimize customer churn by providing a responsive, user-friendly experience across all devices.