Development of an Integrated POS and Retail ERP System for Trade Malls in Emerging Markets

The client, a prominent regional real estate developer focused on building trade malls, faces difficulties in offering seamless retail management solutions to SMB leasees. There is a need for an integrated Point of Sale (POS) and retail management system that enables rapid market entry, enhances operational efficiency, and allows customization to different retail segments like supermarkets and grocery stores. Current manual or disconnected systems hinder swift deployment, limit scalability, and restrict the ability to expand into new market segments effectively.

A regional real estate developer specializing in constructing and leasing trade malls across emerging markets seeking to enhance retail lease offerings with integrated technology solutions.

• Develop a market-ready Minimum Viable Product (MVP) within a 16-month timeline to enable rapid entry into target markets.
• Create a comprehensive integrated retail solution comprising POS terminals, local web applications for in-store configuration, and backoffice web applications for inventory and financial management.
• Support core retail functions such as transaction processing, stock management, pricing, user authorization, and payment integrations.
• Enable easy configuration and management of POS terminals and retail operations through user-friendly web interfaces.
• Facilitate future expansion through modular design, allowing addition of extra features and functionalities based on market validation.

• Android-based retail POS terminals with custom app supporting B2C sales, barcode and QR code scanning, scales, fingerprint authorization, and EFTPOS payment integration.
• Local web application for in-store configuration, including stock management, transaction monitoring, pricing, and user authorization.
• Backoffice web application for supply chain, inventory, purchasing, vendor management, financial reporting, and analytics, built on a customizable open-source ERP platform.
• Support for hardware device integrations such as barcode scanners, QR code readers, scales, fingerprint scanners, and payment terminals.
• Scalable modular architecture enabling additional functionalities and modules to be added post-deployment.

• Peripheral hardware devices (barcode reader, scanner, scales, fingerprint scanner)
• Payment processing systems (EFTPOS terminals)
• Existing inventory and supply chain management systems (if applicable)

• High system reliability and availability to support retail operations
• Scalability to support multiple branches and modules as the system expands
• Security measures for payment processing, user data, and access controls
• Performance optimized for fast transaction processing and real-time inventory updates

The implementation of this integrated retail POS and ERP system is expected to enable rapid market entry within 16 months, support initial target segments such as supermarkets and grocery stores, and provide a scalable foundation for future expansion. The system aims to improve operational efficiency, reduce manual effort, and facilitate quick deployment across multiple retail locations, ultimately increasing market share and revenue growth for the client.