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Development of an Integrated ERP, CRM, and POS System for Automotive Parts Retailers

sevencollab

Automotive

Retail

eCommerce

Challenges in Automotive Parts Retail Management

Automotive parts retailers face inefficiencies in inventory management, supply chain tracking, and order processing. Manual systems lead to frequent stockouts, inaccurate item counting, delayed deliveries, and poor visibility into customer demand. Existing tools lack integration, causing fragmented data and operational silos.

About the Client

A technology provider specializing in business management solutions for automotive parts retailers

Objectives for Integrated Business Management System

Create a unified platform combining ERP, CRM, and POS functionalities
Reduce stockouts by 40% through predictive analytics
Improve inventory counting accuracy to 99%
Streamline supply chain operations for 50% faster deliveries
Enable seamless integration with supplier databases and existing portals

Core System Functionalities

Predictive stockout alerts and inventory optimization
Real-time supply chain tracking and control
Multi-warehouse inventory management
Integrated product catalog with supplier database imports
Automated order tracking and reporting system
Customer behavior analytics for targeted marketing

Technology Stack Requirements

Node.js

AngularJS

Angular Material

MySQL

MongoDB

jQuery

System Integration Needs

Supplier inventory databases
Third-party logistics platforms
Payment gateways
Existing business portals
Cloud storage services

Performance and Scalability Expectations

Platform-independent architecture
Support for 10,000+ concurrent users
99.9% system uptime SLA
Role-based access control with GDPR compliance
Response time under 2 seconds for critical operations

Expected Business Outcomes

Implementation of this integrated system will enable automotive retailers to reduce operational costs by 30%, increase order processing speed by 60%, and improve customer satisfaction through accurate inventory visibility. The platform will support rapid business scaling while maintaining data integrity across multiple locations.