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Development of an Inclusive Community Events Platform
  1. case
  2. Development of an Inclusive Community Events Platform

Development of an Inclusive Community Events Platform

appetiser.com.au
Non-profit

Identifying Challenges in Creating Inclusive Community Engagement Platforms

Organizations aiming to facilitate diverse community events face difficulties in ensuring accessibility, inclusivity, and effective social interaction for individuals with specific support needs. These challenges hinder meaningful participation and community cohesion, especially in a digital environment that needs to adapt to remote and hybrid formats.

About the Client

A mid-sized organization focused on fostering inclusive community events and activities, aiming to support diverse groups with varying support needs.

Objectives for Developing an Inclusive Community Events Platform

  • Design and develop a user-friendly web platform that enables the creation and management of diverse community events and activities.
  • Incorporate features that facilitate social interactions within inclusive environments to promote community engagement.
  • Ensure accessibility standards are met to support individuals with specific support needs.
  • Achieve measurable increases in event participation and user engagement metrics post-launch.
  • Provide scalable architecture to accommodate growth in user base and event volume.

Core Functional Specifications for the Inclusive Community Platform

  • Event Creation & Management Module: Enables organizers to create detailed events with accessibility options.
  • User Profiles & Support Needs tagging: Allows personalized interaction and filtering based on support needs.
  • Interactive Social Features: Chat, messaging, and networking capabilities within events.
  • Accessibility Compliance Tools: Features to ensure inclusivity such as screen reader support, adjustable fonts, and alternative descriptions.
  • Participation Tracking & Analytics: Monitoring engagement and attendance metrics to evaluate impact.
  • Notification & Reminder System: Keeps participants informed about upcoming events and updates.

Preferred Technologies and Architecture for the Platform

Responsive web design frameworks (e.g., React, Angular)
Backend development with scalable frameworks (e.g., Node.js, Django)
Cloud hosting solutions for scalability (e.g., AWS, Azure)

External Systems and Services Integration Needs

  • Accessibility compliance tools (e.g., screen reader APIs)
  • Communication services (e.g., email, SMS notifications)
  • User authentication and authorization systems
  • Analytics tools for tracking engagement metrics

Non-functional System Requirements

  • High scalability to support increasing user base and activity volume
  • Reliable uptime with 99.9% availability
  • Data security and privacy compliance (e.g., GDPR, HIPAA as applicable)
  • Fast response times with page load under 2 seconds
  • Accessible to users with disabilities following WCAG 2.1 standards

Expected Business Impact of the Inclusive Community Platform

The new platform is expected to significantly enhance community engagement by increasing event participation rates—aiming for a 20-30% growth within the first year. Additionally, it will facilitate more inclusive social interactions, improve accessibility compliance, and support the organization's mission to foster a diverse, supportive community environment.

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