Development of an Expert Consultation Platform for Business Advisory Services

The client faces difficulties for prospective clients to easily access expert guidance on technology choices, budget planning, and MVP or product development strategies. Currently, potential customers lack a straightforward way to schedule consultations, resulting in missed opportunities for advisory engagement and delayed project initiation.

A consultancy firm specializing in providing expert advice to startups and small-to-medium enterprises on technology selection, project planning, and product development strategies.

• Create an online platform allowing users to book free or paid consultations with industry experts.
• Simplify scheduling by providing an intuitive interface with available time slots and confirmation mechanisms.
• Enable experts to manage their availability and consultation appointments efficiently.
• Build a system capable of handling multiple concurrent bookings with reliable performance.
• Increase user engagement by providing timely access to expert advice, thereby boosting client acquisition and retention.

• User registration and profile management
• Expert profiles with credentials and availability calendars
• Interactive booking calendar with real-time availability updates
• Automated confirmation and reminder notifications via email or SMS
• Admin dashboard for managing appointments, user inquiries, and expert schedules
• Responsive design for accessibility across devices

• Calendar APIs (e.g., Google Calendar) for syncing availability
• Email/SMS service providers for notifications
• Authentication services for user login security

• System scalability to support increasing user base with minimal latency
• High availability with 99.9% uptime
• Secure data handling and compliance with relevant privacy standards (e.g., GDPR)
• Fast response times with page load under 3 seconds

The platform is expected to streamline appointment bookings, reduce administrative overhead, and enhance user engagement. This should lead to an increase in consultations conducted, improved client acquisition rates, and higher customer satisfaction, ultimately supporting business growth and positioning as a leading expert advisory service.