The client requires a premium, highly responsive ecommerce platform that accommodates an exclusive access model with manual validation, integrates seamlessly with multiple external systems for product, customer, and order data, and offers specialized customization features such as product builders and project management tools. Additionally, the platform must handle manual order processing, ensure PCI compliance for payments, and uphold the luxury brand’s sophisticated image while delivering robust, secure, and user-centric functionalities.
A high-end retail brand specializing in luxury lighting, furniture, and accessories, aiming to offer a sophisticated and exclusive online shopping experience tailored to VIP clients and interior designers.
The implementation of this advanced ecommerce platform is expected to streamline the client’s customer onboarding and registration process, enhance product data management through synchronized external systems, and improve overall customer experience with personalized features and secure payment capabilities. The platform aims to support scalable growth, facilitate manual order processing with precision, and maintain a luxe brand image—ultimately increasing customer engagement, reducing manual intervention, and supporting higher sales volumes in the luxury market segment.