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SSB lacked a digital channel for real-time logistics service quoting, resulting in missed business opportunities and inefficient commercial management processes. Manual workflows and fragmented systems hindered seamless customer engagement and CRM integration.
A leading international provider of integrated logistics services with core competencies in domestic and international freight transportation, logistics management, and information technology.
The platform will increase lead conversion rates through instant quoting capabilities, reduce manual administrative tasks by 60%, and improve CRM data accuracy. Integration with Hubspot will enable proactive opportunity management, driving 25%+ growth in international logistics contracts.