Development of an End-to-End Digital Assessment Platform to Enhance Scalability and Efficiency

The organization faces difficulties in scaling its digital assessment operations due to limited internal development resources, prolonged recruitment cycles for specialized technical talent, and inefficiencies in the current assessment platform that hinder rapid deployment and evaluation of tests. This challenge hampers their ability to meet increasing demand and maintain competitive standards in online education.

A mid-sized educational organization aiming to expand its online learning and assessment capabilities, serving a growing international student base.

• Establish a comprehensive SaaS platform enabling seamless creation, execution, and evaluation of digital assessments.
• Achieve rapid onboarding of skilled development and testing personnel, reducing recruitment lead times from several months to a few weeks.
• Ensure the platform can handle a significant increase in concurrent users, targeted to grow from 2,500 to over 22,000 users.
• Deliver a reliable, secure, and scalable infrastructure capable of supporting continuous operation amidst geopolitical or technical challenges.
• Improve evaluation and grading efficiency through automated and manual assessment tools integrated into the platform.

• Test creation and management modules allowing educators to design, schedule, and administer assessments.
• Secure candidate portal for test-takers with multi-platform accessibility.
• Real-time monitoring of assessment sessions with anti-cheating features.
• Automated grading and manual evaluation interfaces for detailed assessment review.
• Integration with external authentication and identity verification systems.
• Dashboard and analytics for tracking user performance, session data, and platform metrics.
• Robust user management with role-based access controls for administrators, educators, and students.
• Automated notifications, scheduling, and reporting functionalities.

• External authentication services (e.g., OAuth, SAML)
• Identity verification APIs (e.g., third-party verification systems)
• Learning Management System (LMS) integrations
• Assessment content repositories and question banks
• Analytics and reporting tools
• HR and user provisioning systems

• Platform must support at least 22,000 concurrent users with minimal latency.
• System uptime target of 99.9% to ensure continuous availability.
• Data security measures complying with GDPR, ISO standards, or equivalent.
• Secure handling of assessment data and candidate information.
• Response times under 2 seconds for core features.
• Scalable architecture capable of handling load spikes during peak assessment periods.

The new digital assessment platform is expected to significantly enhance operational scalability, reducing time-to-market for new assessments, increasing capacity from 2,500 to over 22,000 users, and improving assessment evaluation efficiency. This will enable the client to better serve an expanding user base, improve assessment security, and maintain a competitive edge in digital education delivery.