Development of an E-Commerce Platform with Power Management Tools for Load Shedding Solutions

The client faces significant challenges due to frequent power outages that disrupt daily life and business operations, necessitating reliable, affordable power solutions. Customers require tools to assess their power needs and verify product warranties to make informed purchasing decisions and ensure trust in the brand's offerings.

A mid-sized retail technology company specializing in consumer electronics and affordability-focused power solutions targeting regions with frequent power outages.

• Implement an e-commerce platform that provides accessible, reliable power solutions tailored to load shedding conditions.
• Develop interactive tools such as a runtime calculator enabling customers to estimate device power durations based on selected products.
• Integrate a warranty verification system to streamline product trust and post-sales support.
• Automate the entire customer journey from product browsing through checkout, including notifications for orders and deliveries.
• Increase market reach and customer satisfaction by providing user-centric, informative features that empower purchasing decisions.

• Product Catalog: Display detailed technical specifications and images of power solutions such as backup power devices, solar kits, and power stations.
• Runtime Calculator: Enable users to input their devices and determine how long selected power solutions can sustain them during outages.
• Warranty Checker: Allow customers to verify the warranty status of their purchased products easily.
• Automated Workflow: Streamline the process from product selection to checkout, with automated notifications for order status and delivery updates.

• Inventory management systems for real-time product availability
• Warranty registration and verification databases
• Order fulfillment and shipment tracking systems
• Customer notification services (email/SMS) APIs

• System scalability to handle increased traffic during promotional campaigns
• High performance with page load times under 3 seconds
• Data security compliance, including protection of customer information
• Reliable uptime with 99.9% availability

The new platform aims to significantly enhance customer engagement by providing tools that inform and empowerpurchase decisions, resulting in increased sales and customer loyalty. Based on previous market deployments, expected outcomes include improved product accessibility, streamlined purchasing workflow, and stronger brand trust, ultimately leading to reported improvements in customer satisfaction metrics and expanded market share.