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Development of an Automated Scheduling and Data Integration System for Medical Practice Management
  1. case
  2. Development of an Automated Scheduling and Data Integration System for Medical Practice Management

Development of an Automated Scheduling and Data Integration System for Medical Practice Management

buildableworks.com
Medical

Identified Challenges in Manual Scheduling and Data Processing for Medical Practices

The client experiences a lengthy and resource-intensive scheduling process, taking approximately seventy hours, due to manual data entry, calculations, and scheduling workflows. This inefficiency hampers operational productivity and increases the risk of errors in appointment and resource management.

About the Client

A mid-sized medical practice specializing in orthodontics that seeks to optimize appointment scheduling and data management processes.

Goals for Enhancing Practice Efficiency and Data Accuracy

  • Reduce scheduling and data processing turnaround time from seventy hours to under two hours.
  • Automate demographic data collection and integrate it into a precise rules engine for appointment matching.
  • Generate downloadable schedules in PDF format for easy sharing and printing.
  • Enable seamless loading of schedules directly into the practice management system to streamline operations.
  • Improve accuracy, consistency, and operational efficiency in appointment scheduling.

Core Functional Features for Practice Management Optimization

  • Practice Data Portal: Interface for demographic data input from practice staff.
  • Rules Engine Integration: Automated calculation engine that matches patients to appointment slots based on collected data.
  • Schedule Builder: Generates optimized schedules based on rule outputs.
  • Schedule Export: Allows downloading of schedules as PDF documents.
  • System Integration: Loads schedules directly into the existing practice management system to reduce manual entry.
  • Role-Based Access Control: User management with roles and permissions to ensure secure data handling.

Preferred Technologies and Architectural Approaches

.NET Core for backend development
Angular for frontend development
SQL Server for database architecture
Bootstrap for responsive UI
Entity Framework for ORM
Azure cloud services for deployment and scalability
RESTful APIs for integration

Required External System Integrations

  • Existing practice management system (for schedule loading)
  • External data sources (if applicable) for demographic information
  • PDF generation tools
  • Authentication and role management systems

Key Non-Functional System Requirements

  • High system reliability and uptime (>99.9%)
  • Rapid response times (<2 seconds for user queries)
  • Secure handling of sensitive patient data adhering to healthcare data protection standards
  • Scalable architecture to accommodate future growth
  • Responsive UI for desktop and tablet devices

Projected Business Benefits and Operational Enhancements

The implementation of this automated scheduling system is expected to decrease processing time from approximately seventy hours to under two hours, significantly improving operational efficiency. It will also reduce manual errors, streamline workflow integration, and provide practitioners with timely and accurate schedules, ultimately enhancing patient care and practice profitability.

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