Development of an Adaptive Community Resource Access Portal for Non-Profit Organizations

Community members and advocates face difficulties when seeking timely access to essential services due to fragmented information, manual application processes, and language barriers, hindering effective support delivery and resource utilization.

A mid-sized non-profit organization dedicated to connecting community members with vital services in areas such as mental health, food security, and domestic violence relief.

• Create a unified, user-friendly portal enabling individuals to identify and access relevant community services efficiently.
• Implement dynamic, adaptive questionnaires that tailor resource recommendations based on user input.
• Allow users to submit applications on behalf of others, facilitating broader community support.
• Enable multilingual support, specifically in English and Spanish, to serve diverse populations.
• Deploy a scalable SaaS solution adaptable to multiple non-profit organizations to expand impact.

• Dynamic questionnaire system that adjusts questions based on prior responses to determine the most suitable resources.
• Resource database management with easy updates and categorization of community services.
• Email notification and resource fulfillment automation upon questionnaire completion.
• Multilingual interface supporting English and Spanish languages.
• Role-based user management for community members, advocates, and administrators.
• Responsive UI for accessibility across devices.

• Email systems for automated communications
• Translation services for multilingual support
• User authentication and identity verification systems

• System must support at least 10,000 concurrent users with minimal latency
• Data security protocols to protect user information and resource data
• High availability architecture with 99.9% uptime
• Scalable infrastructure to support future organizational growth
• Compliance with relevant data privacy regulations

The portal aims to significantly improve access to vital community resources, reducing the time required for individuals to find and apply for services, thereby increasing resource utilization efficiency. It is expected to serve hundreds of users initially, with scalability to support broader populations and multiple organizations, ultimately enhancing community well-being and support outreach.