Development of an Automated Digital Insurance Platform with Customer Self-Service and Dynamic Calculators

The client faces difficulties in adapting to rapidly changing regulatory requirements and market demands, leading to the need for frequent manual updates to their existing online systems. They seek to improve customer engagement, streamline policy registration and management, and automate insurance cost calculations to stay competitive in a dynamic InsurTech environment.

A mid to large-sized insurance company seeking to modernize its digital presence and automate policy management and cost calculations.

• Develop a comprehensive official website optimized for lead generation.
• Implement secure, user-friendly private accounts for policy registration, management, and settlements accessible from any device.
• Create interactive online calculators that automate and accurately display insurance premium costs.
• Establish an internal management interface to assist clients through guided interactions and data entry.
• Design an engaging, unobtrusive user interface with customized frontend elements to enhance user experience and facilitate regulatory compliance.

• Dynamic online calculators for automated insurance premium estimation with real-time results.
• Private user accounts allowing policy registration, extension, termination, and settlement processing from any device.
• Manager dashboards and interfaces to guide clients and manage their policies effectively.
• Intuitive, mobile-friendly UI with animated and customizable elements for better engagement.
• Flexible frontend components enabling swapping, overlaying, and adding blocks for design customization without legal content rigidity.

• Regulatory compliance and data update APIs to adapt automatically to regulatory changes
• Payment gateways for policy transactions and settlements
• Customer relationship management (CRM) systems for lead and client management

• System must support scalable user growth with high availability
• Ensure data security and compliance with relevant data protection regulations
• System response times should be under 2 seconds for critical functionalities
• Automated update mechanisms for regulatory changes without manual intervention

The platform is expected to significantly enhance lead conversion through a user-friendly website, automate policy management and cost calculations, and ensure compliance with regulatory changes. These improvements aim to streamline operations, reduce manual workload, and foster customer trust, ultimately leading to increased market share and operational efficiency in the competitive insurance landscape.