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Development of an Augmented Reality-Enabled Internal Content Access Application for Financial Institution Employees
  1. case
  2. Development of an Augmented Reality-Enabled Internal Content Access Application for Financial Institution Employees

Development of an Augmented Reality-Enabled Internal Content Access Application for Financial Institution Employees

future-processing.com
Financial services

Internal Content Access and Engagement Challenges for Financial Institution Employees

The client requires a modern, user-friendly internal application to support employee access to corporate content and resources. Current methods may lack engagement or accessibility, hindering internal communication and knowledge sharing. There is a need to incorporate innovative technology solutions, such as augmented reality, to attract daily user engagement and improve information dissemination among employees.

About the Client

A large, established financial organization seeking innovative internal tools to enhance employee engagement and internal processes.

Goals for Developing an Innovative Internal Content Application

  • Create a high-quality, intuitive internal mobile application tailored for employee use.
  • Implement augmented reality features to enable interactive content access via smartphones or tablets.
  • Enhance employee engagement with company resources and intranet content through modern UX/UI design.
  • Support internal communication efficiency, leading to increased daily active usage among employees.
  • Establish a scalable platform adaptable to future technological integrations and content updates.

Core Functional Features of the Employee Content Access Application

  • Augmented Reality Content Access: Enable employees to view and interact with company content through AR overlays using mobile devices.
  • Content Navigation: Include a comprehensive, user-friendly table of contents for easy discovery of available resources.
  • Content Management Interface: Provide administrative tools for curating, updating, and managing internal content accessible through the app.
  • User Authentication & Access Control: Implement secure login and permissions to ensure content security and role-based access.
  • Push Notifications & Engagement Tools: Facilitate in-app notifications to promote content usage and updates.
  • Performance Optimization: Ensure smooth AR interactions and responsive UI for a seamless user experience.

Recommended Technologies and Architectural Approaches

Mobile development platforms supporting AR (e.g., ARKit, ARCore)
Modern UI/UX frameworks for mobile app development
Content management system for internal resource organization
Secure authentication protocols (e.g., OAuth 2.0)

External System Integrations Needed

  • Internal intranet/content repositories for content retrieval
  • Authentication systems for user verification
  • Notification services for targeted alerts

Essential Non-Functional System Requirements

  • Performance: AR interactions should load within 2 seconds for optimal user experience.
  • Scalability: Support for at least 10,000 concurrent active users.
  • Security: Data encryption, secure authentication, and role-based access control.
  • Availability: 99.9% uptime for reliable employee access.
  • Usability: Intuitive interface with minimal onboarding time.

Projected Business Impact and Value of the Internal AR Application

The deployment of the AR-enabled internal content application is expected to significantly increase employee engagement and daily content usage, potentially surpassing 70% utilization within the first year. It will streamline internal communication, improve content discovery efficiency, and foster innovation in internal processes, contributing to a more connected and productive workforce.

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