Customers often require assistance from sales staff to fully understand product details or visualize how products may appear when applied. This reliance on staff can hinder the shopping experience and limit engagement, particularly in a fast-paced retail environment. There is a need for an interactive, informative, and convenient solution that empowers customers to independently explore products and try them virtually.
A mid-sized retail company specializing in cosmetics and beauty products seeking to enhance customer engagement and shopping experience through innovative technology.
By implementing the AR-based virtual try-on app, the retail cosmetics client aims to improve customer engagement and satisfaction, reduce dependency on staff assistance, and increase product trials. Expected outcomes include enhanced in-store and online shopping experiences, higher conversion rates, and a more innovative brand image, similar to the prior case's success in user engagement and operational efficiency.