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Development of an Asset Management and Financial Operations Platform for Enhanced Client-Adviser Interaction
  1. case
  2. Development of an Asset Management and Financial Operations Platform for Enhanced Client-Adviser Interaction

Development of an Asset Management and Financial Operations Platform for Enhanced Client-Adviser Interaction

intechhouse.com
Financial services

Identifying Challenges in Asset Visibility and Financial Operations for Brokerages

The client faces difficulties in providing seamless visibility of client assets and efficient management of financial operations, leading to suboptimal client-adviser communication and operational inefficiencies. Existing platforms lack integrated data sharing capabilities, compliance support, and user-friendly interfaces for complex financial transactions.

About the Client

A mid-sized brokerage firm specializing in securities trading, aiming to improve client asset visibility and streamlining financial operations for better client engagement.

Key Goals for Enhancing Financial Asset Management and Client Interaction

  • Design and implement a comprehensive system that displays client assets with real-time data aggregation from multiple financial sources.
  • Develop a user interface that allows clients and financial advisors to generate broker orders, initiate deposits, and manage cyclical or conditional transactions seamlessly.
  • Ensure integration with external financial systems for accurate asset and transaction data access.
  • Facilitate communication between clients and advisors to support informed decision-making.
  • Comply with relevant financial regulations such as PSD2 and MIFID standards to ensure data security, privacy, and regulatory adherence.
  • Improve overall client experience through an intuitive, transparent, and efficient digital platform.

Core Functional Specifications for Asset and Financial Operations Platform

  • Client asset dashboard aggregating data from external financial sources in real-time.
  • Order management module enabling generation of broker orders.
  • Deposit and withdrawal processing with support for cyclical and conditional transactions.
  • Secure APIs adhering to PSD2 standards for data sharing and banking operations.
  • Compliance modules supporting MIFID regulations.
  • Integrated communication interface for client-advisor interaction.

Preferred Technology Stack and Architectural Approaches

Advanced UX design principles to ensure user-friendliness and accessibility.
Modeling tools for system design, such as enterprise architecture platforms.
Use of robust frontend frameworks and backend APIs for seamless integrations.

External Systems and Data Sources Integration Needs

  • Financial data providers for real-time asset information.
  • Banking APIs supporting PSD2 for secure transaction processing.
  • Regulatory compliance modules for MIFID adherence.

Critical Non-Functional System Attributes

  • High scalability to accommodate increasing client data and transaction volume.
  • Performance optimized for real-time data updates and rapid transaction processing.
  • Strict security protocols to protect sensitive financial data and comply with industry standards.
  • Availability of 99.9% uptime for continuous client access.
  • Responsive UI to support various devices and screen sizes.

Projected Business Benefits and Performance Improvements

The platform is expected to significantly enhance asset transparency and financial operations efficiency, leading to improved client satisfaction and better communication between clients and financial advisors. Anticipated outcomes include streamlined transaction processes, regulatory compliance, and an overall elevated client experience, boosting client retention and operational effectiveness.

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