The client faces challenges in conveying product information to customers without relying on physical packaging, amidst rising environmental concerns and consumer demand for transparency. They seek to create an innovative in-store experience that educates customers about products while minimizing packaging waste, aligning with sustainable retail practices.
A pioneering retail chain aiming to enhance customer engagement through technology while promoting environmental sustainability and reducing packaging waste.
The deployment of the AI-powered recognition app aims to significantly reduce packaging waste by enabling a fully unpackaged product display, with projected customer engagement via scans exceeding 2 million interactions. This initiative supports sustainability goals, enhances customer transparency and education, and positions the retail chain as a leader in environmentally conscious retail practices.