The client’s blood banks are experiencing critically low supplies due to decreasing donor participation, with supplies potentially running out within four months. Donors face barriers such as difficulty in booking appointments and lack of visibility into the impact of their donations, leading to a decline in overall donations and community engagement.
A nationwide healthcare organization focused on blood donation services seeking to increase donor engagement and streamline appointment management.
The implementation of this mobile blood donation platform is expected to significantly improve donation rates, restoring blood supplies within four months of initial deployment. Goals include increasing app downloads to over 5 million, booking hundreds of thousands of appointments monthly, and generating substantial public health benefits by saving thousands of lives. Additionally, the platform will promote community involvement and increase donor retention through rewards and engagement features.