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The client faces high customer churn rates due to a lack of personalized user experiences, inefficient cross-channel communication, and limited real-time insights into customer behavior. Manual marketing processes also hinder scalability and responsiveness.
A fintech company specializing in digital banking solutions and personalized financial services for SMEs and individual consumers.
The solution is projected to increase customer lifetime value by 30%, reduce onboarding time for new clients by 50%, and enable 24/7 automated support for 80% of routine customer inquiries, positioning the client as a market leader in AI-driven financial services.