The client faces difficulties with an outdated and glitch-prone management system that hampers event efficiency, especially during peak usage times such as large sporting events. The existing application lacks comprehensive documentation and testing, leading to frequent issues during critical event moments, increased human error in processes like certification and payments, and suboptimal user experience for participants and organizers.
A mid to large-sized sports event management organization seeking to streamline race organization, participant engagement, and results processing across various sports disciplines.
The redesigned sports event management system aims to significantly enhance operational efficiency, reduce human error risk, and improve participant satisfaction. Expected benefits include smoother event execution during peak times, automated processes leading to better compliance, increased user engagement through seamless on-site check-in via PWA, and improved data-driven decision-making from integrated analytics. Overall, these improvements are projected to support larger event volumes and enhance the client’s market competitiveness.