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Development of an Advanced Sports Event Management Platform with Enhanced Performance and Automation
  1. case
  2. Development of an Advanced Sports Event Management Platform with Enhanced Performance and Automation

Development of an Advanced Sports Event Management Platform with Enhanced Performance and Automation

visuality.pl
Sports
Event Management

Challenges Faced by Sports Event Organizers in Managing Large-Scale Races

The client faces difficulties with an outdated and glitch-prone management system that hampers event efficiency, especially during peak usage times such as large sporting events. The existing application lacks comprehensive documentation and testing, leading to frequent issues during critical event moments, increased human error in processes like certification and payments, and suboptimal user experience for participants and organizers.

About the Client

A mid to large-sized sports event management organization seeking to streamline race organization, participant engagement, and results processing across various sports disciplines.

Goals for Developing a Robust and Efficient Race Management System

  • Improve system stability and performance during high traffic periods through codebase auditing and optimization.
  • Implement comprehensive automated testing to understand complex system architecture and prevent critical failures.
  • Enhance user engagement and operational efficiency by developing a Progressive Web App (PWA) for event kiosks that integrates with thermal printers for faster check-ins.
  • Automate key processes such as certification, payment processing, and refunds to reduce human error and ensure compliance with regulations.
  • Facilitate effective marketing and analytics by integrating measurement tools such as Google Analytics and GTM.
  • Provide a scalable, maintainable, and secure platform adaptable to various sports disciplines and event types.

Core Functional System Requirements for Sports Event Management Platform

  • Event creation and configuration for diverse sports such as running, swimming, cycling
  • Participant registration with integrated payment processing and charity fee management
  • Real-time result tracking and display during events
  • Automated certification, refund, and payment reconciliation processes
  • A Progressive Web App (PWA) for on-site kiosks with thermal printer connectivity
  • Analytics and marketing integration for campaign tracking and performance measurement

Preferred Technologies and Architectural Approach for the Platform

Modern web frameworks supporting PWA development
Robust backend architecture using scalable and maintainable frameworks (e.g., Ruby on Rails or equivalent)
Automated testing frameworks to ensure code quality and system reliability
Analytics integration tools such as Google Analytics and GTM

Essential External System Integrations for Seamless Operations

  • Payment gateways for processing registration and charity fees
  • Thermal printers for on-site ticketing and certification printing
  • Analytics and marketing tools for performance tracking and campaign measurement

Critical Non-Functional System Performance and Security Criteria

  • High system availability with minimal downtime during critical events
  • Capacity to handle large simultaneous user loads during peak traffic
  • Fast response times to ensure real-time updates
  • Compliance with governmental and payment security standards
  • Scalable infrastructure to support future growth and increased event complexity

Expected Business Outcomes and Efficiency Gains from the Platform

The redesigned sports event management system aims to significantly enhance operational efficiency, reduce human error risk, and improve participant satisfaction. Expected benefits include smoother event execution during peak times, automated processes leading to better compliance, increased user engagement through seamless on-site check-in via PWA, and improved data-driven decision-making from integrated analytics. Overall, these improvements are projected to support larger event volumes and enhance the client’s market competitiveness.

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