The client manages a vast and complex product catalog across multiple regions, making it difficult for customers to find and configure compatible products. The absence of an integrated platform hampers efficient quoting and order processing, impacting growth and customer satisfaction.
A large manufacturer specializing in high-tech components with an extensive catalog of over 40,000 SKUs, serving diverse clients including enterprises, government agencies, and data centers.
The implementation of this system is expected to enable the client to sustain annual growth rates of 20-30%, improve customer experience by providing intuitive product configuration and accurate quotes, streamline inventory management, and support expansion into new markets with complex regional pricing structures.