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Development of an Advanced Marketing Automation Platform for Healthcare Professionals
  1. case
  2. Development of an Advanced Marketing Automation Platform for Healthcare Professionals

Development of an Advanced Marketing Automation Platform for Healthcare Professionals

reenbit
Advertising & marketing
Medical

Identifying Challenges in Healthcare Marketing Operations

A healthcare-focused marketing agency faces inefficiencies and limitations in managing multiple marketing activities, client data, and advertising integrations. Existing tools lack modern functionalities, leading to slower workflows and suboptimal marketing performance, hindering the agency's growth and client reach.

About the Client

A mid-sized healthcare marketing agency specializing in digital visibility solutions for medical practitioners, aiming to streamline marketing operations and improve client engagement.

Goals for Building an Enhanced Marketing Automation System

  • Modernize and migrate existing marketing tools to a scalable cloud-based platform.
  • Expand platform capabilities by integrating with external advertising platforms such as Google Ads and Meta.
  • Automate and optimize marketing workflows, report generation, and client management processes.
  • Ensure minimal disruption to ongoing operations during platform updates and feature deployments.
  • Establish a flexible, modular architecture to support future feature expansions and technological upgrades.

Core Functional Requirements for the Marketing Automation Platform

  • Migration of existing website creation tools, content management modules, and client data input components to the new platform.
  • Integration with external advertising services (e.g., Google Ads, Meta/Facebook) for campaign management and tracking.
  • Implementation of an analytics and statistics collection module for performance monitoring.
  • Development of task management and client workflow administration components to streamline project oversight.
  • Dynamic forms module for efficient and customizable data input from clients and team members.
  • Comprehensive reporting module for analyzing marketing performance and campaign outcomes.

Preferred Technologies and Architectural Approach

.NET for backend development
Angular for front-end UI
SQL for data storage
Azure functions and Azure storage accounts for cloud scalability
Cloud migration and hosting platforms for deployment

Essential External System Integrations

  • Google Ads API for campaign and ad management
  • Meta/Facebook APIs for ad campaigns and analytics

Critical Non-Functional System Requirements

  • Scalability to support increasing number of campaigns and users
  • Performance optimization for real-time reporting and data processing
  • Security measures to protect client data and ad account credentials
  • High availability and reliable uptime to support ongoing marketing operations

Projected Business Benefits and Impact of the Platform

The new marketing automation platform aims to significantly enhance operational efficiency, reduce manual effort, and accelerate campaign deployment. It is expected to improve marketing ROI through better analytics, increased client satisfaction, and support scalable growth, replicating previous results such as platform modernization, expanded integrations, and streamlined workflows.

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