Integrated Back-Office Synchronization System for Multi-Brand Fashion Retailer

The client utilizes a primary ERP system for manufacturing data but faces difficulties integrating supplementary tools used for logistics, product information management, online sales, production reporting, and imagery storage. This leads to inefficiencies, increased manual data handling, and hindered operational flexibility, despite having valuable data stored within the core ERP platform.

A large, multi-brand fashion enterprise with a global presence, managing end-to-end clothing production and retail operations, seeking to automate and synchronize internal and external data flows.

• Maintain the existing ERP system as the primary data repository for manufacturing and product data.
• Develop a robust, intelligent synchronization module to facilitate seamless data flow between ERP and external systems.
• Integrate logistics management, product parameter storage, eCommerce backend, production reporting, and imagery storage platforms.
• Enable real-time updates, process automation, and improved operational flexibility.
• Implement monitoring tools for tracking data flow and processes, with capabilities to restart flows on demand.
• Achieve measurable efficiency gains, including significant time savings and operational cost reductions.

• Data synchronization engine connecting ERP with logistics platform, product data repository, eCommerce backend, production reports, and imagery storage.
• Real-time automatic updates and conflict resolution for data consistency across systems.
• Admin dashboard for monitoring data flows, including status tracking and flow restart capabilities.
• Support for various data formats and APIs used by external systems.
• Secure authentication and access control using modern security protocols.
• Error handling, logging, and alert mechanisms to ensure continuous system reliability.

• Logistics management platform for handling product shipment data
• Product data repository for storing parameters and descriptions
• ECommerce platform backend for online sales data
• Production reporting systems for manufacturing stages and materials
• Image storage service for product images

• High scalability to support increasing data volume and additional systems
• Low latency to enable near real-time data synchronization
• Robust security measures to protect sensitive data
• High system availability with minimal downtime
• Audit trails and logging for compliance and troubleshooting

The implementation of an integrated synchronization platform will streamline data flows, automate routine processes, and significantly reduce manual intervention. It is projected to deliver up to 70% savings in process time, approximately three million local currency units in operational cost reductions within the first year, and greater operational flexibility that will enable the client to focus more on product innovation and market expansion.