Development of an Advanced Insurance Policy Quotation and Proposal System

The client currently utilizes a basic internal calculator for generating insurance policy quotes, which is inadequate to meet the increasing complexity and volume of policy options. Existing tools lack flexibility, comprehensive coverage for all employee demographics within a single interface, and efficient approval workflows. This results in slower decision-making, higher potential for manual errors, and less accurate or inconsistent quotations, ultimately impacting customer trust and operational efficiency.

A mid-to-large insurance provider seeking to modernize and streamline their policy quotation, comparison, and proposal workflows through an integrated, user-friendly platform.

• Create a comprehensive, flexible calculator capable of handling all employee demographics within a unified interface, avoiding duplication of options.
• Implement a seamless proposal creation process that clearly separates general information entry from plan and options selection, simplifying workflow.
• Enable inclusion of multiple age groups within a single program, with automatic price adjustments, to improve accuracy and efficiency.
• Develop integrated approval mechanisms allowing proposals to be sent directly to qualified underwriters or specialists for review, eliminating external messaging channels and speeding up approvals.
• Provide exportable, professionally formatted proposals in DOC and Excel formats for client review and approval.
• Enhance overall system usability to increase team efficiency, reduce manual errors, and accelerate quotation turnaround times, thereby improving client trust.

• Individual proposal management with separate handling for multiple simultaneous proposals
• Clear, step-by-step calculation workflow with distinct stages for general info, program selection, and option addition
• Ability to select a single program for multiple age groups with automatic price adjustments
• Option management that automatically applies selected options across all relevant age groups
• Integrated proposal review and approval workflow with direct submission to specialists
• Export functionality for generating professional proposals in DOC and Excel formats
• User role management to differentiate between agents, underwriters, and administrators

• User authentication systems
• Underwriter review and approval platforms
• Document export services (DOC, Excel)

• System should support simultaneous handling of multiple proposals with minimal latency
• Ensure data security and access controls for sensitive client and policy information
• Design for scalability to accommodate future growth in user base and policy complexity
• High availability with 99.9% uptime SLA

The new insurance quotation and proposal system is expected to streamline policy analysis and approval processes, reducing manual effort and decision-making time. This will lead to faster, more accurate quotes, thereby boosting team efficiency and elevating client trust. Based on prior improvements, the platform aims to significantly cut proposal turnaround times, improve accuracy, and support increased policy volume, ultimately strengthening market competitiveness and customer satisfaction.