Development of an Advanced Electric Vehicle Charging Station Management Platform

The client faces difficulties in efficiently managing a growing network of EV charging stations, integrating with external charge point operators, providing seamless driver experiences across mobile and web platforms, and ensuring secure and flexible payment solutions. There is a need to improve station utilization, streamline operational workflows, and offer drivers a user-friendly interface for charging, payments, and account management to compete effectively in the expanding EV market.

A large-scale energy infrastructure company specializing in the deployment and operation of electric vehicle charging stations across a national network, aiming to enhance user experience, operational efficiency, and integration with third-party services.

• Create an integrated platform enabling EV drivers to locate, initiate, and monitor charging sessions seamlessly via mobile and web applications.
• Implement robust user authentication methods, including federated login options and virtual RFID card functionality.
• Develop a platform administrator interface for managing users, organizations, charge stations, tariffs, promotions, and payment settings.
• Enable fleet management capabilities for corporate users, including driver and vehicle account management, payment configuration, and activity monitoring.
• Integrate with external charging networks via industry-standard protocols to facilitate real-time synchronization of charging sessions, tariffs, and transaction records.
• Support multiple payment options, including pre-paid credits, auto-deduction, and promotional discounts, with secure transaction handling.
• Design scalable and secure cloud-based infrastructure optimized for high availability and responsiveness.
• Facilitate flexible configuration of site amenities, VAT, and terms & conditions, with dynamic updates and driver notifications.

• Driver Mobile App: authentication via social or corporate accounts, map/list view of stations, real-time charging status, multiple start charge options including virtual RFID and app-based cards, payment history with VAT receipts, customizable notifications, multiple payment configurations, and promotional features.
• Platform Administrator Portal: user, group, and permission management; organization and driver account management; RFID card issuance; payment and tariff configuration; station and site amenities management; promotion and VAT setting; and transaction monitoring including refunds and error resolution.
• Fleet Management Portal: driver and vehicle account setup, payment configuration, activity tracking, and API access for fleet operations.
• Payment Scheduler: automated daily processing of outstanding credit balances.
• Integration Layer: OCPI protocol support for multi-vendor station synchronization, including session management, tariffs, CDRs, commands, and real-time data updates.

• ChargePoint or equivalent charge station networks using OCPI protocol for real-time synchronization
• Payment gateways for secure transaction processing
• Third-party promotion and discount services
• External billing and VAT systems

• System scalability to support large network of charge stations and simultaneous drivers
• High availability with 99.9% uptime guarantees
• Secure data handling conforming to industry standards (e.g., PCI DSS, GDPR)
• Low latency for real-time charging and transaction updates
• User authentication with multi-factor options where applicable

Implementing this comprehensive EV charging management platform is expected to increase station utilization and driver engagement through seamless booking, monitoring, and payment features. It will enable the client to streamline operations and support a growing user base, leading to improved brand position in the EV infrastructure market. The platform aims to support scalable growth, improve operational efficiency, and enhance customer satisfaction, ultimately driving higher revenue and market share in the electric mobility industry.