The client’s legacy system is insufficient to handle the volume of high-resolution images, leading to slow search and retrieval, difficulties in managing metadata, manual sales processes, and lack of real-time collaboration tools, which collectively restrict sales growth, operational efficiency, and client satisfaction.
A mid-to-large size event photography agency specializing in social and corporate events, seeking to modernize their digital asset management, streamline sales processes, and facilitate real-time collaboration among teams and clients.
The new digital asset management platform is expected to significantly improve operational efficiency—reducing image processing and approval times by approximately 60%. It will increase photo sales and customer retention through a streamlined purchase experience, faster search and download capabilities, and real-time collaboration tools. The system aims to support scalability for future growth, ensuring the client can manage a growing library of assets effortlessly and enhance client satisfaction through superior service delivery.