The client currently operates with a legacy desktop transport management system that is monolithic, difficult to maintain, and offers limited functionality such as basic order placement and status checks. Challenges include suboptimal vehicle load utilization, inefficient route planning, lack of real-time vehicle tracking, and difficulties in scaling operations. These issues hinder customer acquisition, reduce operational efficiency, and complicate system support for a growing logistics business with diverse cargo types and compliance requirements.
A mid to large-sized logistics provider seeking to enhance freight management, vehicle utilization, real-time tracking, and operational scalability through a modernized cloud platform.
The implementation of a modern, microservices-driven logistics platform is expected to maximize vehicle load utilization to 100-120%, automate and streamline order processing, and significantly reduce manual operational efforts by approximately 70%. The new system will enable seamless scalability, support increased order volume, improve real-time operational visibility, and facilitate expansion into new markets or service offerings, ultimately enhancing customer satisfaction and operational efficiency.