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Legacy systems hinder personalized marketing, lack real-time inventory visibility, and fail to leverage customer behavior data for targeted engagement, resulting in declining repeat purchases and cart abandonment rates exceeding 65%.
Mid-sized retail chain expanding digital presence through omnichannel customer experiences
Anticipated 25% increase in average order value through personalized recommendations, 50% reduction in manual marketing efforts via automated segmentation, and $2M+ annual savings from optimized inventory management processes.