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Development of AI-Powered CRM SaaS Platform for HR Industry

moravio.com

Human Resources

Business services

Information technology

Legacy System Limitations

Existing HR CRM application lacks scalability, modern AI capabilities, and automation features to support organizational growth and competitive advantage requirements

About the Client

UK-based HR and recruitment firm with 500+ employees requiring modern CRM solutions

Modernization Goals

Replace outdated HR CRM with cloud-native SaaS platform
Integrate AI/ML capabilities for data-driven decision making
Implement workflow automation to improve team efficiency
Ensure seamless migration of historical business data

Core System Requirements

AI-powered virtual assistant (ChatGPT integration)
Machine learning-based data analysis module
Automated workflow engine for HR processes
Cross-system data migration framework
Role-based Vue.js frontend interface

Technology Stack

PHP

Laravel

MySQL

Vue.js

TypeScript

System Integrations

ChatGPT API
Legacy data systems
Authentication providers

Quality Attributes

Horizontal scalability for growing user base
Enterprise-grade data security (GDPR compliance)
99.9% system uptime SLA
Comprehensive test coverage (unit + integration tests)

Business Value

Enables data-driven recruitment strategies through AI insights, reduces manual workloads by 40% via automation, and supports organizational scalability while maintaining 5-star client satisfaction ratings