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Development of Advanced CRM System for Contracting Agency

moravio.com

Construction

Business services

Information technology

Operational Inefficiencies in Workforce Management

Existing legacy system unable to handle growing data volume and process complexity for part-time job management, employee tracking, payment processing, and cash flow analysis. Manual processing of thousands of monthly job records creates delays and resource constraints.

About the Client

Contracting agency managing part-time job placements and workforce operations

Modernization and Operational Efficiency

Replace legacy system with scalable CRM solution
Automate job/employee management and payment workflows
Implement real-time cash flow and performance analytics
Ensure seamless transition with zero operational downtime

Core System Capabilities

Automated job assignment and scheduling
Employee performance tracking dashboard
Multi-currency payment processing system
Real-time cash flow visualization tools
Customizable reporting and statistics module

Technology Stack Requirements

React

Node.js

PostgreSQL

AWS Cloud Infrastructure

System Integration Needs

Banking APIs for payment processing
Existing HR databases
Time-tracking hardware interfaces

Performance Criteria

Support 10,000+ concurrent users
99.99% system availability SLA
Role-based access control (RBAC)
Data encryption at rest and in transit
Horizontal scalability for seasonal workload spikes

Business Transformation Outcomes

Immediate 40% reduction in administrative workload through automation, 70% faster payment processing cycles, and 25% operational cost savings. Scalable architecture enables handling 300% growth in job volume without additional infrastructure investment.