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Development of Advanced Big Data Analytics and Visualization Platform for Media-Driven Customer Engagement
  1. case
  2. Development of Advanced Big Data Analytics and Visualization Platform for Media-Driven Customer Engagement

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Development of Advanced Big Data Analytics and Visualization Platform for Media-Driven Customer Engagement

digiteum.com
Media
Advertising & marketing
Information technology
eCommerce

Challenges in Real-Time Data Interpretation and Actionable Insights

Feed.fm collects 7 million daily events and maintains 3.5 billion records, but struggles to transform raw playback data into actionable business insights. Legacy systems lack scalability for real-time analytics, hindering the ability to optimize music curation, measure engagement impact, and enable client-side data-driven decisions in competitive digital experience markets.

About the Client

A media technology company specializing in integrating contextual music experiences into digital platforms to enhance user engagement and conversion rates.

Strategic Goals for Data-Driven Platform Enhancement

  • Process 7+ million daily events with real-time analytics capabilities
  • Create interactive visualization dashboards for client-specific insights
  • Implement machine learning algorithms for predictive engagement patterns
  • Ensure horizontal scalability for growing data volumes
  • Enable cross-client comparative analytics for editorial decision-making

Core System Capabilities

  • Real-time data ingestion pipeline with ELK Stack integration
  • Client-specific admin dashboard with login protection
  • Machine learning-driven pattern recognition for music engagement trends
  • Aggregated analytics dashboard for platform-wide performance monitoring
  • Time-series data storage with HBase optimization

Technology Stack Requirements

Elastic Stack (Elasticsearch, Logstash, Kibana)
Apache Spark
Apache Hadoop HBase
Machine Learning algorithms (regression analysis, clustering)
Time-series data optimization frameworks

System Integration Needs

  • Third-party client application APIs
  • Web platform analytics tools
  • Payment processing systems for client billing
  • User authentication services (OAuth 2.0)

Operational Constraints

  • Horizontal scalability to handle 10x data volume growth
  • Real-time processing latency <500ms
  • 99.99% system availability with failover mechanisms
  • Role-based access control for sensitive data
  • Cross-browser responsive visualization rendering

Anticipated Business Outcomes

Implementation will enable Feed.fm to process 100% of playback data in real-time, increasing client conversion rates by 20-30% through optimized music curation. The platform will reduce data interpretation time by 75% for editorial teams while supporting 10x growth in connected applications, maintaining competitive differentiation in the $30B digital experience market.

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