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Rivus currently relies on multiple disconnected systems for managing fleet operations, including external tools for repairs, billing (SAGE), and document registration (DMS). This lack of integration results in limited control over the hosting of processes, unintuitive interfaces, manual data entry, and inefficiencies in workflow, particularly concerning workshop submissions and settlements. Central office team management is also hindered by the lack of real-time workshop data.
Rivus Fleet Solutions is a UK-based fleet management company overseeing a large fleet of commercial vehicles. They provide fleet management services including repairs, insurance, and vehicle maintenance.
This project is expected to significantly improve operational efficiency by automating manual processes, reducing errors, and providing real-time visibility into workshop activities. This will lead to faster turnaround times, reduced costs, improved customer satisfaction, and empowered workshops. The cloud-native solution will also enhance scalability and flexibility for future growth.