Development of a Web-Based Employee Learning Management Platform for Hospitality Industry

The client faces difficulties in managing and tracking employee training progress, with staff needing flexible, on-the-go learning options. They require a centralized system allowing pub owners to oversee training initiatives, invite employees for skill development, and purchase subscription-based learning modules to improve staff professionalism and engagement.

A medium-sized hospitality chain operating multiple pubs seeking to enhance staff training and engagement through a digital platform.

• Create a web and mobile-enabled platform enabling pub owners to manage employee training programs.
• Allow employees and managers to self-register and access learning modules at their convenience.
• Implement subscription management features for pub managers to purchase and assign training packages based on employee count.
• Develop dashboards with sortable and filterable lists of learners and pubs under individual pub owners.
• Ensure the platform supports scalable growth and easy integration with existing attendance and HR systems.

• Employee and pub manager self-registration forms.
• Admin interface for pub owners to invite employees and monitor individual progress.
• Subscription purchase and management system based on employee numbers.
• Dashboards displaying paginated, sortable, and filterable lists of learners and associated pubs.
• Responsive design for access via web browsers and mobile apps on iOS and Android.

• Payment gateways for subscription transactions
• Existing HR or attendance management systems
• Notification services for updates and reminders

• Platform should support concurrent users scaling to hundreds of pubs and employees.
• Response times under 2 seconds for key interactions.
• Data encryption for user privacy and secure transactions.
• High availability with 99.9% uptime guarantee.

The deployment of this platform is anticipated to streamline staff training management, improve employee engagement and skill development, and enable pub owners to efficiently oversee learning progress. Estimated outcomes include increased staff professionalism, better training adherence, and scalability to support expansion, akin to previous projects which have resulted in measurable improvements in workforce competence and operational efficiency.