Development of a Virtual Rounding Management System to Enhance Healthcare Team Efficiency

Healthcare providers often face inefficiencies and communication gaps during patient rounds, leading to reduced patient and family involvement, lower staff presence, and decreased overall care coordination. The lack of a unified digital solution hampers the ability to manage and optimize rounding workflows effectively.

A mid-sized healthcare organization seeking to improve patient and provider experience during hospital rounds through a digital platform.

• Increase patient and family involvement during rounds by at least 197%.
• Enhance nurse and healthcare team presence throughout the entire rounds process, aiming for a 215% increase.
• Streamline the scheduling, management, and communication of rounding activities through an integrated digital platform.
• Improve overall care coordination and patient satisfaction metrics.
• Ensure compliance with healthcare privacy and security standards, including HIPAA.

• Virtual rounding queue management system to orchestrate healthcare team workflows.
• Patient and family engagement portals to enhance communication and involvement.
• Real-time notifications and updates for providers, patients, and families.
• Role-based access controls for different user personas including physicians, nurses, social workers, translators, and support staff.
• Integration with existing Electronic Health Record (EHR) / Electronic Medical Record (EMR) systems to synchronize patient data.
• Security measures ensuring compliance with healthcare regulations (e.g., data encryption, audit trails).
• High-fidelity, clickable prototypes for usability testing and iteration.

• EHR/EMR systems for real-time patient data access
• Notification and communication systems (e.g., SMS, email)
• User authentication providers
• Security and compliance monitoring tools

• System availability of at least 99.9% uptime
• Response times under 2 seconds for user interactions
• Secure data storage with encryption at rest and in transit
• Compliance with healthcare privacy standards (HIPAA)
• Scalability to support multiple concurrent users across hospital departments

Implementing this digital rounding management system is expected to result in a 197% increase in family involvement during rounds and a 215% increase in nurse and provider presence throughout the process. The platform aims to improve care coordination, patient satisfaction, and overall efficiency within healthcare teams, contributing to better patient outcomes and operational performance.