Customers face difficulties in accurately assessing fit, size, and overall appearance of clothing items due to absence of physical try-on options. This leads to challenges in visualizing the final look, uncertainty about compatibility with existing wardrobe, and increased product returns, negatively impacting customer satisfaction and retailer profitability.
A mid-sized online fashion marketplace aiming to enhance customer experience and reduce product returns through personalized virtual fitting solutions.
The implementation of this virtual fitting and styling solution is expected to significantly improve customer confidence in online purchases, reducing return rates by up to 30%. It should enhance user engagement and brand visibility through social sharing features, leading to increased sales conversion rates and higher customer satisfaction. Additionally, retailers will gain upselling opportunities by promoting complementary outfits and stylish bundles, ultimately expanding market reach and profitability.