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Development of a User-Centric Courier System Dashboard for Real-Time Logistics Management

phenomenonstudio.com

Logistics

Transportation

Warehousing

Challenges in Logistics Operations

Wayels faced inefficiencies in vehicle loading processes, lack of real-time driver tracking, insufficient analytics for decision-making, and a complex interface that hindered user productivity. These issues led to increased operational costs and potential delivery delays.

About the Client

A logistics company providing transportation, handling, and storage services to optimize supply chain operations.

Key Project Goals

Create an intuitive dashboard for real-time parcel and vehicle tracking
Optimize cargo loading processes with interactive tools
Implement GPS-based driver monitoring and communication
Enhance data visualization through actionable analytics widgets
Improve user adoption through a modern, customizable interface

Core System Functionalities

Real-time parcel tracking and status updates
Vehicle selection with load capacity visualization
Interactive 3D cargo load shaping interface
GPS-based driver location tracking with messaging
Customizable analytics widgets for KPI monitoring
Dark/light mode toggle for user preference

Technology Stack

React.js

Node.js

MongoDB

WebSockets

Mapbox API

System Integrations

GPS tracking APIs
Real-time messaging platform
Third-party analytics tools

Non-Functional Requirements

Scalable architecture for growing fleet sizes
Real-time data processing under 500ms latency
Role-based access control for security
Cross-browser compatibility (Chrome, Firefox, Safari)
High-availability infrastructure (99.9% uptime)

Expected Business Impact

The new system will reduce vehicle loading errors by 40%, decrease route planning time by 30%, and improve on-time delivery rates through real-time monitoring. Enhanced analytics will enable data-driven capacity planning, while the intuitive interface is projected to reduce training time by 50%.