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Development of a Unified Sports Facility Management and Parent Engagement Platform
  1. case
  2. Development of a Unified Sports Facility Management and Parent Engagement Platform

Development of a Unified Sports Facility Management and Parent Engagement Platform

giraffestudioapps.com
Sports
Education
Recreation

Challenge in Managing Sports Facility Operations and Enhancing Parent-Client Communication

The client needs an integrated digital solution to allow instructors and administrators to efficiently manage class schedules, share educational content, and communicate with parents. Moreover, they require a platform for parents to access class information, sign up, receive notifications about cancellations or upcoming events, and interact with instructors—all through a modern, mobile-friendly interface.

About the Client

A multi-location sports center chain offering swimming lessons and other sports activities, aiming to streamline operations and enhance communication with clients.

Goals for Developing a Comprehensive Sports Facility Management and Engagement System

  • Create a web-based content management system enabling staff to post and manage course offerings, schedules, and shared resources.
  • Develop a mobile application for parents to view class details, enroll in courses, access instructional content, and communicate with instructors via chat.
  • Implement a notification system to inform users about class cancellations, equipment updates, and upcoming competitions.
  • Ensure role-based access controls for different user types, including administrators, instructors, and parents.
  • Achieve a seamless, multi-platform experience supporting both Android and iOS devices.

Core Functional Requirements for the Sports Facility Management and Parent Engagement Platform

  • Content Management System (CMS) for staff and instructors to post course details, materials, and updates.
  • Course scheduling and management dashboard for administrators to oversee all sports activities.
  • A bulletin board feature displaying facility updates, safety information, and upcoming events.
  • Parent-facing mobile app for course enrolment, viewing instructional videos, and accessing class information.
  • Real-time chat capability for direct communication between parents and instructors.
  • Push notification system for class cancellations, alerts, and event reminders.

Technology Stack Preferences for System Development

Flutter for cross-platform mobile app development
Angular for web front-end development
Node.js for backend services

Essential System Integrations

  • Content management and scheduling modules
  • Push notification services
  • Chat or messaging API for real-time communication
  • Authentication and role management system

Non-Functional System Performance and Security Standards

  • Scalability to support hundreds of thousands of users across multiple locations
  • High availability with 99.9% uptime SLA
  • Data security and privacy compliance, especially for children's data
  • Fast response times with load times under 2 seconds for key interfaces
  • Responsive design for optimal experience on all mobile devices

Expected Business Impact of the Sports Facility Digital Platform

By implementing this integrated management and engagement platform, the client can enhance operational efficiency, reduce manual administrative tasks, and improve overall user experience. Anticipated outcomes include increased course enrollments, higher parent satisfaction through timely notifications and communication, and improved staff productivity. The platform aims to support a scalable, secure environment capable of supporting future expansion and additional features.

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