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Development of a Unified Global Intranet for Enhanced Knowledge Sharing and Collaboration
  1. case
  2. Development of a Unified Global Intranet for Enhanced Knowledge Sharing and Collaboration

Development of a Unified Global Intranet for Enhanced Knowledge Sharing and Collaboration

door3.com
Legal
Business services

Challenges Faced by Large Multinational Law Firms in Knowledge and Collaboration Management

The firm’s employees rely on disparate applications, paper-based tracking, and underutilized reporting tools, leading to inefficiencies in accessing resources, managing accounts, and collaborating across international offices. Security concerns add complexity to unifying the systems, resulting in fragmented workflows and limited visibility into firm-wide activities.

About the Client

A large, multinational law firm with multiple offices worldwide, managing extensive legal resources, client information, and internal operations requiring secure, centralized access.

Goals for Creating a Secure, Unified Intranet to Streamline Operations and Improve Collaboration

  • Transform multiple legacy systems into a consolidated, secure intranet platform supporting a global workforce.
  • Provide instant, guided search capabilities to enable quick access to over 35 million internal documents and records.
  • Implement a role-based permissions system to ensure security while enabling tailored access for different user personas.
  • Integrate financial and operational data into a central dashboard for partners and management to monitor performance and profitability in real-time.
  • Connect global offices through a unified portal, facilitating cross-location collaboration and resource sharing.
  • Develop a scalable technical infrastructure capable of supporting future applications and mobile access.

Core Functionalities and Features for the Centralized Law Firm Intranet

  • A comprehensive search engine with guided search to quickly locate documents, case files, and internal resources.
  • A customizable partner dashboard displaying key financial metrics such as account rankings and profitability figures, updated nightly from integrated financial systems.
  • A global directory with advanced search capabilities to find legal professionals by expertise, experience, and location.
  • Role-based access controls to ensure security and permissions tailored to user personas.
  • A unified interface that consolidates core applications and resources, reducing reliance on multiple portals.
  • Mobile-friendly design for accessing the platform on various devices.

Recommended Technologies and Architectural Approaches for the Intranet Platform

Modern web development frameworks supporting responsive design
Secure cloud hosting infrastructure
Search engine technology optimized for large-scale document retrieval
Role-based permissions and identity management platforms

Necessary Integrations with External Systems and Data Sources

  • Financial management and reporting systems for real-time data updates
  • Document management repositories containing internal records and case files
  • User directory and authentication systems for role management
  • Traffic analytics tools for monitoring user engagement and system performance

Key Non-Functional Requirements for Performance and Security

  • Scalable architecture supporting growth in user base and data volume
  • High system availability with 99.9% uptime
  • fast search response times optimized for large datasets
  • Stringent security measures, including role-based access, data encryption, and compliance with confidentiality standards
  • Mobile responsiveness and accessibility

Expected Business Outcomes and Benefits from the Intranet Implementation

The project aims to significantly improve internal efficiency by enabling quick document retrieval, streamlining financial oversight, and enhancing cross-office collaboration. The unified portal is expected to reduce time spent on internal searches, improve data visibility for decision-making, and strengthen the firm’s internal culture of knowledge sharing, ultimately contributing to better client service and operational performance.

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