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Development of a Unified Digital Platform for Enhanced Property Search and Customer Engagement in the PropTech Sector
  1. case
  2. Development of a Unified Digital Platform for Enhanced Property Search and Customer Engagement in the PropTech Sector

Development of a Unified Digital Platform for Enhanced Property Search and Customer Engagement in the PropTech Sector

robosoftin.com
Real estate
Technology
Financial services

Identifying Challenges in Digital Property Search and Customer Engagement

The client faces difficulties providing a frictionless and transparent property search experience for customers. Current platforms lack integrated map-based search, smart tools for decision-making, and an intuitive user interface, leading to reduced user satisfaction and lower conversion rates in property transactions.

About the Client

A mid-to-large scale PropTech company aiming to deliver innovative digital solutions for property seekers, focusing on seamless user experiences and smart real estate tools.

Goals for Developing a Next-Generation Real Estate Digital Platform

  • Create a user-friendly, integrated web and mobile application enabling seamless property search and browsing.
  • Implement map integration to display nearby properties based on user location, enhancing search convenience.
  • Develop smart real estate tools such as affordability calculators, loan eligibility estimators, and property trend analysis to assist customer decision-making.
  • Ensure the platform supports high performance, scalability, and security to handle increasing user demand and data sensitivity.
  • Establish a robust, scalable infrastructure supporting future feature expansion and integration.

Core Functional System Requirements for the Property Platform

  • Frictionless property search interface with map-based property display based on user location.
  • Smart tools including affordability calculator, home loan eligibility calculator, property rates & trends analysis, and area converter.
  • Responsive web and mobile app architecture ensuring consistent user experience across devices.
  • User account management and personalized recommendations.
  • Secure data handling and privacy compliance.

Preferred Technologies and Architectural Approaches

Mobile and web development frameworks supporting responsive design
Geolocation and map APIs for property visualization
Cloud hosting solutions for scalability and reliability
Modern front-end frameworks for intuitive UI/UX

External System Integrations Needed

  • Mapping and geolocation services for property display
  • Financial institution APIs for loan and affordability calculations
  • Market data providers for property rates and trends
  • User authentication and management systems

Key Non-Functional Requirements

  • High system availability with 99.9% uptime
  • Scalable architecture to support increasing user load
  • Fast response times with sub-2 second page load latency
  • Data security and compliance with relevant privacy regulations
  • Regular system updates and maintenance procedures

Anticipated Business Impact and Success Metrics

The new digital property platform is expected to deliver a frictionless property search experience, increasing user engagement and satisfaction. Targeted improvements include more than a 30% increase in user conversions, reduced search-to-deal time, and enhanced customer decision support leading to a competitive advantage in the PropTech market.

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